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Bynet CloudPhone
Voice, Contact Center, Messaging, Video Service
CloudPhone Solutions
Advanced switchboard
The most advanced IP switchboard solution in the world, with voice mail, Click2Dial, Fax2Mail, conference calls, and more. CloudPhone is a full end-to-end service that eliminates the need to invest in local infrastructures.
Wide choice of devices
select the right device for each role in the organization: from basic and cost-effective Cisco IP phone to leading Cisco Video Phones.
Internal Chat
A unified internal communication platform that allows team members to communicate via text, audio, and video messaging whether they are at their desk, cell phone, or laptop
Call center
A managed call center to improve your customer service with a host of self-service functions, such as an advanced agent toolbar, call center schedule management, smart dialer system and various reports
Graphical Call Routing Interface
Shorten the customer waiting time by providing a smart and easy to use graphical user interface for quick call routing on mobile devices
Multiple Communication Channels
Interact with your customers in their platform of choice: chat on the company website, WhatsApp, Facebook, email, SMS, and more
Chatbot
Use smart conversational chatbots and reduce customer service costs and waiting times. The AI chatbot understands customer queries and can give intelligent answers until a solution has been reached
Call Recoding
Record and archive calls by the employees or call center agents. The recording system can record calls and/or screen activity during a call, to enable more effective feedback on the call
Speech Recognition
Enhance the customer experience with an accurate and effective speech recognition system. The users can receive service by speaking without the need to press buttons or wait on the line
The Benefits of Bynet CloudPhone Service
Leadership in Israel
Year after year, Bynet is ranked first in the Telephony and Call Center segment (according to study by STKI). Bynet’s is known for its quality of service and expertise
The most advanced technology
CloudPhone is powered by Cisco’s award-winning technology. Migrating to cloud telephony service will upgrade your business activity
Monthly Subscription Model
Gone are the days buying a switchboard and equipment. CloudPhone provides everything you need: endpoint devices (such as the telephones), management, operation, and maintenance for a fixed monthly fee
Full end-to-end managed service
There is no longer a need for a dedicated IT team for running and maintaining the organization’s switchboard. When you sign up to the CloudPhone service, Bynet assumes full responsibility. Bynet takes care of all the updates, handle failures, and monitor your system 24/7 while performing preventive maintenance to prevent failures before they occur
A flexible all-in-one solution
CloudPhone is a modular solution allowing you to choose the plan that most suits your needs. You can add options or upgrade to a higher performance tier at any time. The organization is experiencing significant growth? Want to add voice mails? Fax2Mail? Call center? Video conference calls?
The authorization of cloud solutions for businesses
To coordinate a consultation call without obligation
Sovereign Cloud Services Manager
Flavio Mantelmacher
He began his work at Bynet in the field of system engineering in integrated and complex projects in Israel and abroad, a period in which he acquired extensive knowledge in the various technological fields and managed a team of engineers. From there he advanced to the position of the company’s CTO, with responsibility for the introduction of new products in the organization and cooperation agreements. Managed business processes for the sales of Bynet’s dedicated solution to customers abroad in the fields of railways and the metro. Currently manages the business unit of Bynet’s Cloud, including sales, planning and expansion of cloud infrastructures, implementation of new services and more.
You too can be in the first sovereign cloud in Israel!
